Six O Four code enforcement software enables officers to effectively address, respond to, verify, document, communicate, and streamline their daily tasks through integrated “we read your mind” features, tailored specifically to meet the evolving standards and expectations of cities, towns, and counties.
We’re just a dial away s!!
Features and Applications
- Documenting inspections
- Case tracking
- Automation of tasks
- Consolidating data
- Managing work orders
- Meeting regulatory requirements
- Consistent update
Activities and functioning
- Incident reporting with GIS location, Images, videos, and other files
- Manage violations
- Online fee payment
- Automatic tracking of code violation
Handguide for codes (download brochure)
- Updated Building codes for their city including fire safety and appearance codes to
- check violations
- Filtering legal documents and descriptions
FEATURES ANDAPPLICATIONS
Instant Documentation
Document nuisance issues and other code violations found on both public and private properties during site visits. Assess compliance or non-compliance with relevant ordinances, codes, and laws, while storing and retrieving inspection observations, case investigation details, and related records from integrated, centralized databases. Voilà!!!
CASE TRACKING
Track information and tasks associated with multiple cases, inspections, investigations, and interviews. Prepare and issue violation notification letters, and support case preparation for court proceedings. Manage administrative civil penalties in accordance with established guidelines and procedures defined by applicable laws, codes, and ordinances.
Task automation
Schedule and participate in meetings and briefings with staff, external agencies, and stakeholder groups regarding municipal code compliance matters within the city. Present automated data, proposals, and recommendations as needed.
Consolidating data
Consolidate data from research, complaints, inquiries, and requests for code-specific information to validate investigations and support follow-up enforcement actions. Maintain relevant information for field use by leveraging multiple databases to conduct detailed searches of public records, statutes, and laws.
Managing work orders
Actively carry out additional duties and manage work orders of a similar nature. Interpret and understand legal documents, specifications, land descriptions, blueprints, aerial imagery, GIS data, maps, and related materials.
Meeting regulatory requirement
Adhere to the safety requirements of the role and actively promote safe work practices. Understand and apply constitutional principles related to privacy, seizure, and due process, including maintaining confidentiality in accordance with current rules and regulations.
Consistent update
Provide automated responses, feedback, and system-generated updates to the public, external agencies, staff, and other stakeholders regarding relevant information, policies, and procedures associated with code enforcement activities.
ACTIVITIES AND FUNCTIONING
Incident reporting using Geospatial integration and media files
Our platform integrates with GIS data and mapping tools, allowing you to accurately identify the exact location of an incident on a map. Enhance and validate your reports with additional details such as text descriptions, photos, videos, and audio files. Generate reports along with interactive maps and dashboards to visualize incidents, including those that have been reported and for which fines have been paid.
- Junktrash and debris on private properties
- Deteriorated exteriors such as roofs and fencing
- Unsecured and abandoned swimming pool
- Vehicles parked on lawns and unpaved surfaces, unregistered vehicles parked on private property
- Trash bins blocking the sideways, placed on the sidewalk, street, or driveway, too early, or left out after 8 pm
- Graffiti on private properties
- Weeds and overgrown vegetation on developed properties
- Vacant buildings
- Abandoned shopping cart
Automatic tracking of code violation
Establish automated processes to define code violations and corresponding enforcement actions, and align them with assessment indicators. This allows both applicants and reviewers to clearly view violations and take the required actions. Non-compliance will trigger enforcement measures.
Manage violations
Interpret relevant codes, laws, and ordinances, and support the corrective actions needed to resolve violations. Encourage voluntary compliance and develop compliance plans with offenders using customized templates. Monitor and re-inspect properties to ensure continued compliance.
Online fee payment
If you choose to make a payment online, you will need to create a user account and provide your Code Enforcement Case number to complete the transaction.
Why you should choose us
Our dedicated client management team collaborates closely to understand your requirements and deliver services that are perfectly aligned with your needs. We prioritize honesty and transparency by setting clear timelines and openly addressing any challenges that may arise. Through personalized support, we maintain regular communication, stay accessible, and respond quickly to your inquiries. We understand the nature of your work and its complexities, recognize your needs, and work together to create solutions that make your operations easier. Additionally, we define and consistently track KPIs to assess risks, uncover opportunities, and help clients make well-informed decisions based on trends and forecasts.
Howwework
Our professionals are effective communicators who actively listen to your expectations and help bridge the gap between “what you want” and “what is required.” We take a balanced approach that blends realism with optimism. By focusing on details, we guide you toward the right products and technologies, giving you confidence in your decisions. Our dynamic work environment enhances outcomes by providing continuous updates on progress, goals, and all recent communications as we move forward together. Most importantly, we do not promote or sell services that you do not need.
To deliver- we implement
Based on your goals and requirements, we break the work into key steps and phases. Our process and structure are supported by specialized software that integrates email, spreadsheets, and document-sharing tools. We monitor progress, communications, and other metrics, making adjustments where improvements are needed. Our CRM and AI systems collect and manage a wide range of project-related information, handle routine troubleshooting, and respond to status and enhancement queries—allowing us to focus more on solving complex challenges. We apply the right technology to deliver solutions that meet your needs on time.
Our client support facilities
You don’t need to switch between multiple channels to reach us—our shared tools enable the support team to manage every case seamlessly. We offer video meetings and video messaging for clearer and more effective problem resolution. Our AI chatbots and self-service options, including interactive FAQs, virtual assistants, and community forums, allow you to troubleshoot issues at your own pace. By maintaining the right balance between human support and technology, we quickly identify bottlenecks and friction points to resolve issues efficiently.
Our goal is to build and maintain good client relationship.
Privacy policy
Our privacy policy covers how we intend to collect and use your data, with choices on how youcan grant us access to some information, object to certain information while updating andmodifying certain informationWe classify “personal information” as any information that identifies users directly includingusernames, names, email addresses, profile pictures, and IP addresses. You provide these datato us when you contact our support team, use our service, and subscribe to newsletters. Weassure the privacy and confidentiality of personal information. Any data that is directly not linkedto an individual is used to operate analyze, optimize, and improve our service and standards. These data include location data based on geographic regions, name, and version of installed software, and other source-control history, OS, browser type, and referring URLs.We collect data on features you use, pages you visit frequently, and emails sent. We automatically collect data from cookies to keep you logged in, remember your preferences, and identify your device. When you authorize us to access 3rd party applications such as Google Maps we collect data from that tool based on your permission scope. You can object to certain information We do not collect sensitive personal information such as race and ethnicity, political affiliation, religious beliefs, union membership, biometric data, or data on health, and sexual orientation. If you are below the minimum age limit for providing consent for data collection, you may not be able to use our service How we use your data– We use it to understand, improvise, and develop new products and services, to authenticate and verify individual identities, to investigate possible fraudulent activities, and to comply with our legal obligations, enforce TnCs and protect intellectual property How protected is your data– Your data is protected from unauthorized access, alteration, and destruction. We maintain data accuracy- we use a hashing algorithm to secure data, while transmission of data is encrypted. The data remains hashed when it’s stored. If there are any changes or additions to our privacy policy– we will notify our clients through emails and newsletters Reach us– If you have any concerns or queries on handling your personal information, please reach us through customer support email– our data security team will respond to you immediately
Search Parameters
Criteria Definition: Users can input various parameters to refine their property search. These may include
• APN (Assessor’s Parcel Number): A unique identifier assigned to each parcel of land, allowing users to locate a specific property quickly.
• Apartment Number: For multi-unit buildings, users can specify the exact apartment or unit they are interested in.
• Street Number: The numeric part of the property’s address, helping to pinpoint the exact location on a street.
• Street Name: The name of the street where the property is located, allowing for targeted searches in specific neighborhoods.
Simplified submitting a new complaint
•User-Friendly Interface Intuitive Design: A clean and straightforward interface allows users to navigate easily. Clear instructions and prompts guide them through the submission process Accessibility: The complaint submission platform is designed to be accessible on various devices, including desktops, tablets
o Step-by-Step Submission Clear Steps: The process is broken down into manageable steps, reducing overwhelm. Users are presented with one question or task at a time
o Progress IndicatorsVisual cues (like progress bars) inform users how far along they are in the submission process
o Minimal Required InformationOnly the most necessary fields are required to submit a complaint
Data integrity maintained for each role
o Role-Based Access Control (RBAC)
Access Permissions: Each role has defined access permissions based on their responsibilities. This ensures that users can only access data relevant to their functions, minimizing the risk of unauthorized changes or data breaches
Segregation of Duties: Critical tasks are divided among different roles to prevent conflicts of interest and reduce the risk of errors. For example, the person entering data is not the same as the one approving it
o Data Entry Standards Consistent Formats: Establishing standardized formats for data entry (e.g., date formats, naming conventions) helps ensure consistency across the organization
o Validation Rules Implementing validation checks at the point of data entry helps prevent incorrect or incomplete information from being recorded. For instance, mandatory fields can be enforced to ensure essential data is captured
o Training and AwarenessProviding training tailored to specific roles ensures that team members understand their responsibilities regarding data integrity and the best practices for maintaining it
Export search result into Excel, CSV, text and PDF
The ability to export search results into multiple formats—such as Excel, CSV, text, and PDF—enhances data usability and facilitates reporting and analysis. Here’s a detailed exploration of this feature
User Interface for Export OptionsA clearly labeled export button is available on the results page, allowing users to initiate the export process easily
Format Selection Users can choose their preferred format from a dropdown menu or selection panel, making it straightforward to select Excel, CSV, text, or PDF
o BenefitsExcel files are useful for users who need to perform further data manipulation, analysis, or visualization
o Features Exported data is organized in spreadsheets with columns and rows, preserving formatting and allowing for formulas, charts, and pivot tables
o CSV (Comma-Separated Values)CSV files are lightweight and compatible with various applications, making them ideal for data import/export processes