codeX

Seyontech code enforcement software facilitates officers to address, respond, authenticate,document, communicate, and streamline their routine activities with consolidated “we read your mind” features that are customized exclusively to meet the cities, towns, and counties’ evolving
standards and expectations

We’re just a dial away s!!

Features and Applications

• Documenting inspections
• Case tracking
• Automation of tasks
• Consolidating data
• Managing work orders
• Meeting regulatory requirements
• Consistent update

Activities and functioning

• Incident reporting with GIS location, Images, videos, and other files
• Manage violations
• Online fee payment
• Automatic tracking of code violation

Handguide for codes (download brochure)

• Updated Building codes for their city including fire safety and appearance codes to
• check violations
• Filtering legal documents and descriptions

FEATURES ANDAPPLICATIONS

Instant Documentation

Document nuisance and other code infractions located on both public and private property during site visits, determine compliance or non-compliance with applicable ordinances, codes, and laws, where inspection observations, case investigation information, and other related case files are stored, and retrieved from applicable consolidated databases. Voila !!!

CASE TRACKING

Track details and tasks related to multiple cases, inspections, investigations, and interviews.Draft and deliver violation notification letters and assist with case preparation for Court actions.Administer administrative civil penalties utilizing established guidelines and procedures provided by applicable laws, codes, or ordinances

Task automation

Schedule and attend meetings and briefings with staff, other agencies, and interest groups,related to municipal code compliance issues within the City. Present automated information,proposals, and recommendations as required

Consolidating data

Consolidate data based on research, complaints, inquiries, and/or requests for code-specific information to verify the investigation and its related follow-ups to enforcement actions andcomplaints. Retain relevant information for application in the field, using a variety of databases
to perform detailed searches of public records, statutes, and laws

Managing work orders

Actively perform other duties and manage work orders of other similar nature. Understand and interpret legal documents, specifications, land descriptions, blueprints, aerials, GIS data, maps,and others

Meeting regulatory requirement

Comply with the safety requirements of the position and actively promote safe work practices.Understand and apply constitutional requirements regarding privacy, seizure, and due process,including maintaining confidentiality under updated rules and regulations

Consistent update

Provide automated replies and feedback and system-generated updates to the public, external agencies, staff, and other interested parties regarding applicable information, policies, and procedures related to code enforcement activities

ACTIVITIES AND FUNCTIONING

Incident reporting using Geospatial integration and media files

Our platform integrates with GIS data and maps so you can pinpoint the exact location of the incident on a map. Authenticate your report with additional details using text descriptions,photos, videos, and audio files. Generate reports and generate interactive maps and
dashboards to “visualize” incidents. Incidents that are reported and paid fines for

• Junktrash and debris on private properties
• Deteriorated exteriors such as roofs and fencing
• Unsecured and abandoned swimming pool
• Vehicles parked on lawns and unpaved surfaces, unregistered vehicles parked on private property
• Trash bins blocking the sideways, placed on the sidewalk, street, or driveway, too early, or left out after 8 pm
• Graffiti on private properties
• Weeds and overgrown vegetation on developed properties
• Vacant buildings
• Abandoned shopping cart

Automatic tracking of code violation

Setting up automated processes to define code violations and enforcement actions, and mapping them to assessment indicators. Here both applicants and reviewers can see code violations and comply with necessary actions. Failure to comply will initiate enforcement action.

Manage violations

Interpret applicable codes, laws, and ordinances and facilitate corrective actions required for abatement of violations. Negotiate voluntary compliance of code violations and develop compliance plans with offenders using customized templates. Monitors and re-inspects properties to ensure compliance

Online fee payment

If you are making a payment online, you will be required to set up a user account and will need your Code Enforcement Case # to complete the transaction

Why you should choose us

Our dedicated client management team works in synchronization to listen and deliver services that exactly meet your needs. We don’t sugarcoat realities, we’re honest transparent, and upfront on a timeline and any issues pertaining to your needs. With personalized attention, we communicate often, are available, and are quick to respond to your queries. We understand your nature of work and its challenges, grasp your needs, and work together to solve problems that make your life easy. We establish and regularly track KPIs to assess risks, find opportunities, and guide clients in making the right decisions based on trends and forecasts.

Howwework

Our professionals are skilled communicators who actively listen to your expectations and help you bridge the gap between “what you need” and “what’s needed”. We offer a balanced approach combining realism and optimism. We focus on details and assist with the right products and technology that boost your confidence with the right decisions. Our dynamic workenvironment improves the outcome of the product with constant updates on the current status,goals, and all recent communications with you, as we progress. Most importantly, we don’t
oversell service that you don’t need

To deliver- we implement

Based on your goals and needs- we divide the work into primary steps and phases. Theprocess and structure are supported by specialized software that incorporates emails,spreadsheets, and document-sharing technologies. We track progress and communicationsalong with other metrics while making changes in the areas that aren’t working well. Our CRMand AI systems gather and store a wide range of information needed for the project and
troubleshoot simple issues, resolve and answer queries on status updates and project
enhancement- so that we spend more time solving more complex problems and issues. We use
the right technology to solve a problem that meets your demands on time.

Our client support facilities

You don’t have to juggle between different channels to reach us, with shared tools our support team can manage every case without missing a beat. We offer video meetings and video messaging to solve problems more clearly. Our AI chat boxes and self-servicing tools- usinginteractive FAQs, VAs, and community forums give you the freedom to troubleshoot problems atyour own pace. We have the right balance between humans and technology to identifyroadblocks and points of friction to solve the issue faster and more efficiently.

Our goal is to build and maintain good client relationship.

Privacy policy

Our privacy policy covers how we intend to collect and use your data, with choices on how youcan grant us access to some information, object to certain information while updating andmodifying certain informationWe classify “personal information” as any information that identifies users directly includingusernames, names, email addresses, profile pictures, and IP addresses. You provide these datato us when you contact our support team, use our service, and subscribe to newsletters. Weassure the privacy and confidentiality of personal information. Any data that is directly not linkedto an individual is used to operate analyze, optimize, and improve our service and standards. These data include location data based on geographic regions, name, and version of installed software, and other source-control history, OS, browser type, and referring URLs.We collect data on features you use, pages you visit frequently, and emails sent. We automatically collect data from cookies to keep you logged in, remember your preferences, and identify your device. When you authorize us to access 3rd party applications such as Google Maps we collect data from that tool based on your permission scope. You can object to certain information We do not collect sensitive personal information such as race and ethnicity, political affiliation, religious beliefs, union membership, biometric data, or data on health, and sexual orientation. If you are below the minimum age limit for providing consent for data collection, you may not be able to use our service How we use your data– We use it to understand, improvise, and develop new products and services, to authenticate and verify individual identities, to investigate possible fraudulent activities, and to comply with our legal obligations, enforce TnCs and protect intellectual property How protected is your data– Your data is protected from unauthorized access, alteration, and destruction. We maintain data accuracy- we use a hashing algorithm to secure data, while transmission of data is encrypted. The data remains hashed when it’s stored. If there are any changes or additions to our privacy policy– we will notify our clients through emails and newsletters Reach us– If you have any concerns or queries on handling your personal information, please reach us through customer support email– our data security team will respond to you immediately